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Privacy Policy

Effective Date: February 8, 2018

Remac LLP. (“J. Renee Group”) are very respectful of the privacy concerns of the visitors to its sites on the Internet and other interactions with our customers. This Remac, LLP. Privacy Policy (the “Policy”) describes how we collect and use personal information about you when you visit our website, call us on the phone, or any other correspondence. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information.

If you have questions or complaints regarding our privacy policy or practices, please contact us at:

J. Renee Group
Attn.: Marketing Department
1445 Bradley, #105 Carrollton, TX 75007
Phone number: 1-855-598-3810

Information We Collect

When ordering, or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.

We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone, with the following exception. If the J. Renee Group is involved in a merger, acquisition, or sale of all or a portion of its assets. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services including cart abandonment.
  • To follow up with them after correspondence (live chat, email or phone inquiries)
  • To provide you with relevant marketing offers and information.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookie Usage

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Some of these cookies may track your behavior across multiple websites.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save user's preferences for future visits.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
  • Provide relevant marketing offers and information.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. It can affect your user experience, including the ability to place orders.

In addition to cookies, we also use web beacons (also known as "clear gifs," "web bugs" or "pixel tags") -- "Web Beacons" are tiny graphics with a unique identifier, similar in function to cookies, and are used to allow us to analyze user activities such as visiting specific pages of the Site and to help determine the effectiveness of marketing or advertising campaigns. In contrast to cookies, which are stored on a user's computer hard drive, web beacons are embedded invisibly on web pages.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Third Party Links

We do not include or offer third-party products or services on our website.

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties.

Service Providers

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order, processing your payment, or offering customer services. These companies are authorized to use your personal information only as necessary to provide these services to us.

Legal Disclaimer

We may also disclose your personal information:

  • In certain situations, J. Renee Group may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
  • As required by law, such as to comply with a subpoena, or similar legal process.
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • If J. Renee Group is involved in a merger, acquisition, or sale of all or a portion of its assets.
  • To any other third party with your prior consent to do so

Google Inc. (YouTube)
Analytics, visitor traffic stats, website tools, ad platform, analytics http://www.google.com/intl/en/policies/privacy/


Microsoft (Atlas Solutions)
User Internet usage/behavior (no PII)
Ad network, advertising
http://privacy.microsoft.com/en-us/default.mspx


Twitter Inc.
Page links, Social sharing
https://twitter.com/privacy


Instagram
Page links, likes, Social sharing
https://help.instagram.com/155833707900388


Pinterest
Page links, pins, Social sharing
https://policy.pinterest.com/en/privacy-policy


Facebook
Page links, likes, Social sharing
https://www.facebook.com/about/privacy/


Google Adsense
User Internet usage/behavior (no PII), Ad network
http://www.google.com/intl/en/policies/privacy/

Updating Your Personal Information

California Privacy Rights

California Civil Code Section 1798.83 allows our California customers to request certain information regarding our disclosures in the prior calendar year, if any, of personally identifiable information to third parties for their own direct marketing purposes.

To make such a request, please contact us at either:

customercare@jrenee.com or

J. Renee Group
Attn.: Marketing Department
1445 Bradley, #105 Carrollton, TX 75007

Please include your name and the address to which you would like us to respond. We will attempt to provide you with the requested information within thirty (30) days of receipt.

COPPA (Children Online Privacy Protection Act

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

We collect your email address to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Process orders and to send information and updates pertaining to orders.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

The following privacy guidelines will be followed:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time, you would like to unsubscribe from receiving future emails, you can email us at customercare@jrenee.com and we will promptly remove you from ALL correspondence.

Changes To This Policy

We may update this privacy policy to reflect changes to our information practices at any time. We encourage you to periodically review this page for the latest information on our privacy practices.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

J. Renee Group
1445 Bradley, #105
Carrollton, TX 75007
United States

customercare@jrenee.com

1-855-598-3810

Terms of Use

Please read these Terms of Use carefully before using this site. By using this site, you are agreeing to these Terms of Use. If you do not agree with any of the below Terms of Use, do not use this site. Remac, LLP, (J. Renee Group) reserves the right, in its sole discretion, to modify, alter or otherwise update these Terms of Use at any time and you agree to be bound by such modifications, alterations or updates.
Regardless of changes in these Terms of Use, personally identifiable information will never be used in ways materially different than stated in these Terms of Use without first providing you a meaningful opportunity to opt out or prevent that use.